You are on an important client call in Microsoft Teams. Suddenly, your headset beeps. A second call is coming in. You are distracted, the client hears the ping, and you have to scramble to reject it. This happens because, by default, Teams allows multiple concurrent calls. But you can change this behavior using “Busy on…
Tag: Admin
OneDrive Version History: Managing Storage Limits and Optimization
OneDrive’s “Version History” is a lifesaver. It allows you to restore a document to how it looked 10 minutes ago, or 10 months ago, saving you from accidental deletions and corruption. However, many users don’t realize that every version counts against your storage quota. The Math: How 1 File Becomes 50GB By default, OneDrive (and…
Microsoft 365 Secure Score: Top Recommendations for Small Business
If you log into the Microsoft 365 Defender portal, you’ll see a big percentage number on your dashboard. That is your Secure Score. For many small business admins, this number sits comfortably (and dangerously) around 20%. Microsoft recommends getting it above 65%. The Secure Score isn’t just a gamified metric; it’s a prioritized list of…